A Adobe oferece uma solu&231 &227 o &250 nica para todas as necessidades relacionadas a PDF, incluindo impress&227 o em PDF.I've got a strange problem that I hope someone can provide some insight to. &201 uma das impressoras PDF mais populares nos neg&243 cios e voc&234 ficou com a solu&231 &227 o para a maioria dos usu&225 rios. N&227 o podemos falar sobre PDF sem mencionar a Adobe. Adobe ® Acrobat ® XI Printer.
![]() ![]() Adobe Printer Mavericks Os Software Version InstalledInterestingly, the software version installed by Software Update is 2.0.14 whereas that on Xerox's site is 2.0.13.And, again, this worked the last time I had to deal with this project, which I would guess was with Id CC, and OS X 10.8. Many thanks.Thanks for your response, and for indicating where I was not clear.Like whether this is related to moving to InDesign CC or OS X Mavericks - if I knew this, it would be helpful, I understand.The printer is supported on OS X 10.9. I've also tried a similar test using Letter-size paper, and that also prints to 5mm.I'd love to get some feedback on this. I haven't tried to dig into the PPD, as PostScript isn't one of my areas of strength, but I'm reasonably sure it's correct. All software involved is up to date.I didn't go through all the steps to make the document setup or printing exactly like those I'd been working on, and my first attempt to recreate the issue failed - that is, I printed to a different size media and it worked correctly.So I backtracked. I believe that I've solved the problem.Before sending a bug report to Adobe, I decided to try another (custom) media size. But I don't know what is the most productive way to proceed.Thanks for your insight. One question, for example, is whether there are any settings or options printing from Id that might cause this issue.There are several other things I can try: reinstalling the printer, using a different computer, recreating the settings on the OS side (all the printer-specific stuff), trying a non-custom media size, comparing the PostScript output from Id and Preview, or probably a few more strategies if I think longer. But the inability to print all of the content on the page only when printing directly from Id leads me to this forum. Printing does not work, leaving instead a 11mm border (well, margin) if the media size in Page Setup is the same size as the actual media (tested also with this second custom paper size). So, by default I believe the Page Setup is set for Letter - and printing works with the expected 5mm border, on my correct (smaller) media size if it is set to Letter. That is what broke my workflow.For my printer, it doesn't matter at all apparently what the Page Setup size is - if the Print > Setup dialog is set to "Custom" and the paper size is specified, the printer will prompt for and print on the desired media size, correctly. In addition, I had an OS-defined document size that is the same as this for other applications in the print dialog, I used the "Page Setup." to set the OS environment for printing, to the same size. Fsnotes vs nvultraI was on CS6 at the time I ran the update, and I couldn't get anything to print at the correct size to our Xerox machines, spent quite a bit of time on Apple chat support and bugging Xerox and couldn't figure it out. I think it's still an unexpected result, and I'll file a bug still, but this does solve my problemI've been battling the same issue ever since the Mavericks update. Hopefully, anyone else who has used a similar workflow setting and has an OS custom paper size setting active will benefit from this go around. I guess if you ask the question (i.e., vary the process) enough times, the answer pops out. I end up printing things to the closest standard size and then jacking with the X-Y shift to get it to hit the sheet in the right place, which makes setting up a job often as time-consuming as printing it.For what its worth, I've been trouble shooting this issue with Adobe / Xerox / Apple for some time now. If anyone can clue me in to a fix, I'm all ears. This has been the most maddening software update I can recall because I work in a print shop and we do a LOT of printing on nonstandard sizes—12.375 x 18.5 and 11.4 x 17.4 in particular, all the time (to a J75 and a Nuvera). And with the page size set to 'custom' I get only part of the image—I think it's cropping it to what it links the live area of a US Letter should be. If I print to any custom size, all bets are off and it prints unpredictably, I think to try and fit what it imagines is the real page size. If I print to a standard paper size as defined by InDesign, say US Letter or Tabloid, the print comes out measuring right. Interestingly, in the Acrobat dialog, if "Choose paper source by PDF page size" is selected, the previewed page size is not that of the document, but instead shows 10.13" x 7.17". Print this to the device, note that the image is about 7" x 10". In the Acrobat dialog, set the size to "Actual size". In Acrobat or Adobe Reader, choose File > Print, go to Page Setup and create a custom page size of 8" x 9.5". I tested using a PDF that was 6" x 8.5". 5 , please check if there is any update available for the 10.9 version of mac and if it would work on the same ,we would request you to contact your printer help support for the same we are leaving the case open and would request you to call us back if there is any further issue on 800 833 66 87-Xerox's response, after an escalated level 2 ticket-Here the Decline from 3rd Level Engineering.Problem Summary: Scale is incorrect when printing PDFs on custom size paper in OS X 10.9Note: I tested using the included process steps: I believe this is a CUPS issue and you will need to work with Apple to resolve it. I then tested on a Mac OS 10.8.5 using the same Xerox 7800 driver version and it worked as expected without scaling the image.Mac OS 10.8.5 uses CUPS version 1.6.2 for printing where 10.9.1 uses CUPS version 1.7. This indicated that this is not a Xerox driver issue. I then tested on Mac OS 10.9.1 using a generic Postscript driver and also recreated the issue. Scaling is not an issue when printing to standard page sizes.I was able to recreate the issue on a Mac running OS 10.9.1 using the Xerox 7800 print driver.
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